Jackson And Perkins Phone Numbers and Emails

Toll-Free Number:

  • (800) 292-4769
Send Message

Customer Service:

  • (864) 330-2029

Legal:

  • (888) 521-1995
    Privacy Inquiries

Media:

  • (864) 941-4522

Jackson And Perkins Emails:

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General Info
Legal
Privacy Inquiries
Media
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Contact Information

Jackson And Perkins Website:

Jackson And Perkins Help Center:

Corporate Office Address:

Jackson And Perkins Park Acquisitions, Inc.
2 Floral Avenue
Hodges, South Carolina 29653
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm (ET)

Saturday - Sunday: 10:00am - 5:00pm (ET)


Other Location:

1 Parkton Ave,

Greewood, South Carolina 29647, US

More contact details

Fax:

+1(800) 242-0329

Jackson And Perkins Rating Based on 31 Reviews

Rating details

2.5
more details
Customer service
Website
Turnaround Time
Price Affordability

Rating stats

Rating trend

How Good is Jackson And Perkins's Customer Service?

Kourtnie Ncn
Kourtnie Ncn
Feels Satisfied | Apr 29, 2023

Very easy resolve for my problem

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Waverly Rot
Waverly Rot
Feels Disappointed | Apr 23, 2023

Still pissed. I have rose questions that need answers. No one talked to me. My low rating has to do with customer service.
Chris Verges
(920)373-****

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Sayler Tmn
Sayler Tmn
Feels Disappointed | Apr 19, 2023

bad service

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Jaianna Gjd
Jaianna Gjd
Feels Satisfied | Mar 22, 2023

Easy to resolve rose not growing new one sent 3 to 5 days

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Summary of Jackson And Perkins Customer Service Calls

291 TOTAL
CALLS
03:21 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jackson And Perkins?

Shipping and Delivery Question:

  • “I didn't get the discount price on one of my orders”
  • “Plant shipment”
  • “My bare root roses arrived with buds”

Request for Information Question:

  • “Requesting replacement for amaryllis”
  • “Check on order”
  • “Status of my order”

Product/ Service Question:

  • “Buying and planting”
  • “Strawberry vanilla hydrangea”
  • “2 orders of totally broken and smashed plants and roses that were extremely expensive or the plants were so severely small for all that I paid”

Payments and Charges Question:

  • “Check in with her now they have received payment”
  • “Was charged 2 time from 2 different names of company.”
  • “Unspecified charge”

Activation/ Cancellation Question:

  • “To cancel order”
  • “I was trying to cancel an order but couldn't get it done. The person has died and I need to change the order to flowers for the wife. But I couldn't find a good phone number and no one answered when I finally did”
  • “Cancel order”

Return/ Replace Question:

  • “Return damaged plant”
  • “I was given a Credit Code: cd328569z642 today. I'm trying to place an order to replace the rose that died. It is not accepting the code.”
  • “Return”

Refund Question:

  • “Refund”

Account Question:

  • “Can't sign in . Just Answer costs $55 per month.”

Staff Question:

  • “Customer service”

Cards Question:

  • “New credit card”

Other Question:

  • “Order delay 36645”
  • “To place an order”
  • “Rose wrong color”

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