Contact Jackson And Perkins Customer Service
Jackson And Perkins Phone Numbers and Emails
Toll-Free Number:
-
(800) 292-4769
Customer Service:
-
(864) 330-2029
Legal:
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(888) 521-1995Privacy Inquiries
Media:
-
(864) 941-4522
Jackson And Perkins Emails:
Accessibility
General Info
Legal
Privacy Inquiries
Contact Information
Jackson And Perkins Website:
Jackson And Perkins Help Center:
Corporate Office Address:
Jackson And Perkins Park Acquisitions, Inc.
2 Floral Avenue
Hodges,
South Carolina
29653
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm (ET)
Saturday - Sunday: 10:00am - 5:00pm (ET)
Other Location:
1 Parkton Ave,
Greewood, South Carolina 29647, US
Fax:
+1(800) 242-0329
How Good is Jackson And Perkins's Customer Service?
Summary of Jackson And Perkins Customer Service Calls
291
TOTAL
CALLS
CALLS
03:21
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jackson And Perkins?
Shipping and Delivery Question:
- “I didn't get the discount price on one of my orders”
- “Plant shipment”
- “My bare root roses arrived with buds”
Request for Information Question:
- “Requesting replacement for amaryllis”
- “Check on order”
- “Status of my order”
Product/ Service Question:
- “Buying and planting”
- “Strawberry vanilla hydrangea”
- “2 orders of totally broken and smashed plants and roses that were extremely expensive or the plants were so severely small for all that I paid”
Payments and Charges Question:
- “Check in with her now they have received payment”
- “Was charged 2 time from 2 different names of company.”
- “Unspecified charge”
Activation/ Cancellation Question:
- “To cancel order”
- “I was trying to cancel an order but couldn't get it done. The person has died and I need to change the order to flowers for the wife. But I couldn't find a good phone number and no one answered when I finally did”
- “Cancel order”
Return/ Replace Question:
- “Return damaged plant”
- “I was given a Credit Code: cd328569z642 today. I'm trying to place an order to replace the rose that died. It is not accepting the code.”
- “Return”
Refund Question:
- “Refund”
Account Question:
- “Can't sign in . Just Answer costs $55 per month.”
Staff Question:
- “Customer service”
Cards Question:
- “New credit card”
Other Question:
- “Order delay 36645”
- “To place an order”
- “Rose wrong color”
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Jackson And Perkins